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What is Enquire? Print E-mail
Written by Joanne John   
Tuesday, 25 January 2011

  Enquire is a collaborative, real time, 24/7 digital reference service. It delivers an enhanced information service to the public by providing unfettered 24/7 access to library and information professionals through chat and email technology. Enquire is socially inclusive; available to anyone with a web browser or web-enabled mobile device and Internet access.  It is an accessible chat based service that is staffed globally, managed nationally and delivered locally and epitomises public library collaborative/shared service delivery. During 2012 a text (SMS) based service will be trialled, another way in which to make the service more accessible to end users.

Last Updated ( Thursday, 23 February 2012 )
 
Enquire article CILIP Update February 2012 Print E-mail
Written by Joanne John   
Tuesday, 21 February 2012

Enquire feature article: "Enquire: ask us anything, anytime – by chat and text"  Enquire: ask us anything, anytime Enquire: ask us anything, anytime   2012-02-21 11:05:38   576.09 Kb

First published in CILIP Update, February 2012, pp. 32-33, www.cilip.org.uk/update

Last Updated ( Tuesday, 21 February 2012 )
 
Enquire subscriptions 2011-2012 and beyond Print E-mail
Written by Joanne John   
Wednesday, 30 November 2011

Subscription renewal time is upon us again and while the subscription period runs from 1st April annually we know you start thinking about your budgets now. 

 If you are re-subscribing to Enquire, or a new customer interested in participating, please complete the online form: https://www.oclc.org/forms/questionpoint/subscription.en.html

For anyone wanting to know more about the service and what Enquire can deliver for your annual subscription, here is some additional information about the service you participate in....

Last Updated ( Wednesday, 11 January 2012 )
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