Here you will find information about the service, its history, and the benefits that can be gained by subscribing to the service.  There is news section with up to date service information, access to the Staff Rota (a downloadable Excel spreadsheet) showing who your shift partners are. There are numerous help guides and access to additional information to help when you are staffing online, as well as a feedback form which we would encourage you to use to let us know any enhancements or additional information you would like to see.

All Heads of Service from subscribing and non-subscribing authorities have been sent details of how to sign up for the next recruitment phase starting 1st April 2010.

The letters were accompanied with the 2010 marketing flyer for the service, this year concentrating on how up to three local services can be added to your service for no additional cost.   Copies of the flyer can be donwloaded here: 
 2010 Flyer 395.50 Kb

Please visit the following link to subscribe to the Enquire service or to renew your library’s subscription: https://www3.oclc.org/app/questionpoint/subscription/

Details of the pricing options are also available on this link. 

  Read more...

 Click here to open the OCLC Case Study document (PDF) on the Qwidget implementation.

Also, you can download Claire Pickering, Cultural Officer, Wakefield Council's report of Wakefield's implementation of the Qwidget, how participating libraries around the world have helped and what user information has been gleaned.

 Click here to open the Word Document 34.00 Kb