Enquire is a collaborative, 24/7 virtual reference service providing answers in real time to anyone with an information query.  The service is staffed by librarians at 80+ participating public libraries across the UK and, after hours, by collaborative library partners in the US.  Anyone can access the service through participating libraries’ web sites or our national portal, http://www.askalibrarian.org.uk     

The mission of Enquire is to connect people with information through libraries, at the user’s point of need.  By using live chat and email, Enquire provides librarians with the tools to engage the public in the digital environment, 24/7. Right from the inception of Enquire, libraries and librarians who have supported it have acted as examples to others of its value, locally and to the profession as a whole.

Enquire is run by libraries for libraries and software and management is provided by OCLC a non-profit organisation.

Subscription renewal time is upon us again and while the subscription period runs from 1st April annually we know you start thinking about your budgets now. 

 If you are re-subscribing to Enquire, or a new customer interested in participating, please complete the online form: https://www.oclc.org/forms/questionpoint/subscription.en.html

For anyone wanting to know more about the service and what Enquire can deliver for your annual subscription, here is some additional information about the service you participate in....